Privacy Policy

Last updated: 01/01/2025

Introduction

I, Rhys Hamilton, trading as LINE23 Web Solutions, am committed to protecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal information when you interact with me or use my services.

By using my website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information I Collect

1. Information You Provide

I may collect personal information that you voluntarily provide to me, including:

Your name, email address, and contact details when you submit an inquiry or sign up for my services.
Billing information, such as payment details, when purchasing my products or services.

2. Information I Collect Automatically

When you visit my website, I may collect certain information automatically, including:

Your IP address.
Browser type and version.
Pages you visit and time spent on my website.
Device type and operating system.

3. Cookies and Similar Technologies

I use cookies and similar technologies to enhance your experience and analyze website performance. For more details, please see my Cookie Policy.

How I Use Your Information

I use your information for the following purposes:

To provide and maintain my services.
To communicate with you, respond to inquiries, and provide support.
To process payments and deliver services.
To improve my website, services, and user experience.
To comply with legal obligations.

Legal Basis for Processing

I process your personal information based on the following legal grounds:

Consent: When you provide consent for me to process your data.
Contractual Obligations: To fulfill my obligations under a contract with you.
Legitimate Interests: For purposes such as improving my services and communicating with you.
Legal Compliance: To comply with applicable laws and regulations.

I do not sell your personal information. However, I may share your information with:

Service Providers: Third-party companies that assist in providing my services (e.g., payment processors, analytics providers).
Legal Authorities: When required to comply with legal obligations or protect my rights.

Data Retention

I retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Your Rights

Under UK data protection laws, you have the following rights:

Access: Request a copy of the personal information I hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal obligations.
Restriction: Request limited processing of your data.
Data Portability: Request transfer of your data to another service provider.
Object: Object to the processing of your data for specific purposes.

To exercise your rights, please contact me at the details below.

Data Security

I take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

Third-Party Links

My website may include links to third-party websites. I am not responsible for the privacy practices or content of those sites.

Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact Me

If you have any questions or concerns about this Privacy Policy or how I handle your data, please contact me at:

LINE23
Email: [rhys@line23.dev]